How to Use Proxy and Firewall
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The access to FTP Servers is usually restricted in company networks. A company network is normally connected to the Internet via a proxy or firewall server, and in order to establish an FTP connection, you must tell 3D-FTP what proxy and firewall settings to use. If you access the Internet with a modem, ISDN-adapter or via an unsecured company network, you can leave the proxy/firewall settings empty.

Please consult your network administrator for proper values to enter to the Proxy/Firewall tab.

If you are running personal firewall software like Norton Desktop Firewall, McAfee Personal Firewall or similar products:

·Turn on the Passive Transfer mode at Settings > General Settings > Proxy/Firewall.  
·Check the Passive Transfer check box (to make it active). This should allow FTP site access through the firewall software.  

Global Settings for All Sites

You can globally set proxy/firewall access to all sites (if they are using 'Default Settings') by editing the firewall settings in the Settings > General Settings dialog, Proxy/Firewall tab. This is the recommended way to set proxy/firewall properties, as you will only need to enter the values once. All sites use these firewall settings by default.

Settings for Individual Sites

You can also adjust proxy/firewall setting for individual sites. In Site Editor (Connect button > Site Manager Edit/Add button) you can click the Proxy/Firewall tab to see the available proxy and firewall server settings for each saved site entry. You can change these properties separately for each site by deselecting the Use Default Settings check box and entering the proper values to this window.